Text or IM the Reference Desk
 Text Us Your Questions
Now you can text message the reference desk during all open library hours. Hit us with your toughest research questions - we can handle it!
It’s easy:
Just text your question to 265010 and start your first message off with jcklref.
We’ll respond with a fresh (separate) text message to start the conversation.
The easiest way to remember how to text the library is to add 265010 to the contact list on your phone with “jcklref” in the name field. Some phones also allow you to create templates for text messages, which would let you save the beginning of the message to pull up anytime.
Instant Message Us (aka "IM", "Chat")
Do you need information fast while online? You can IM the reference desk to help you find information quickly and guide your search strategies to accomplish your research tasks.
It's easy:
If you have an IM account with AOL Instant Messenger, MSN messenger, orYahoo Messenger , just add JCKLRef (or jcklref@hotmail.com for MSN users) to your buddy list.
If you already have an account with any of the above chat services, but are at a university computer that does not have a chat software client installed, try Meebo to connect to your chat service, or use the web-embedded chat box on the library's homepage.
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About Chat
- Chat FAQ
- Evaluate our Chat Service
- Chat is currently available these hours:
Monday - Thursday 7:30 a.m. to 9:30 p.m.
Friday 7:30 a.m. to 4:30 p.m.
Saturday 9:30 a.m. to 4:00 p.m.
Sunday 1:00 p.m. to 7:30 p.m.
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What if we’re not available to chat? While you are online, you can access library resources 24 hours a day, 7 days a week. You can use Quest (the library catalog) to locate library materials. You can also use library databases (for off campus access you will need your Central ID and password). You can also email your questions (we’ll get back with you as soon as possible) or call us at (660) 543-4154. Of course, we would be happy if you stopped by the Reference Desk in person, too!
08-06-2009
CES
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