Reference Chat Service Survey Form
1. How did you learn about this Chat service?
Library instruction session
2. Have you used the James C. Kirkpatrick Library
reference Chat service before?
3. How are you affiliated with UCM?
4. What kind of questions did you ask today through this Chat
5. Were you satisfied with the service you received?
6. Would you recommend this Chat service to others?
7. Do you prefer this Chat reference service to in-person reference
8. Do you prefer this Chat reference service to telephone reference
9. Do you have any comments or suggestions?