|Assessment of Library Services has been an ongoing effort
for the past decade. The library assessment goal is two-fold: to determine
how well students are learning information literacy skills and to investigate
what quality of collections and services the library provides. A variety
of methods are employed to achieve this goal.
|During March those persons who came to the Kirkpatrick
Library were given the opportunity to complete a questionnaire regarding
their opinion of the new facility and the services provided. Although
questionnaires and a return box were placed at three locations in the
library, the number of people who completed the survey was fewer than
200 during a two-week period. Nonetheless, the responses and the comments
provided useful information about library user perceptions of the collections,
reference service, hours of operation, and the facility. Although routinely
there are criticisms about the hours of operation, temperature, and the
lack of specific titles, on the whole the responses were positive.
|Ongoing assessment activities include the use of comment
boxes in the Circulation area and Harmon Computer Commons where individuals
may express concerns or provide feedback to Library Services. In order
to glean information about the library, both as an employer and as an
information provider, the Dean of Library Services holds exit interviews
with library student employees and graduate assistants as they approach
graduation. There are periodic, in-depth analyses of all units of the
library as well.
|The Department of Library Science assesses the LIS 1600
course, "Information Resources," through a pre-test and a post-test to
selected groups of students.